Waterfall Lounge

Waterfall Lounge

• In Singapore dollars and exclusive of 10% service charge (where applicable), 9% taxes, and 4% transaction fee.

• The rates quoted are only bookable via Experia Hospitality Services platforms and channels.

• Advertised rates are subjected to change particularly closer to the event date.

• Additional charges may apply on-site for optional upgrades, premium experiences, additional requests, exclusive access etc.

• Late arrival beyond the stated timing and grace period may result in forfeiture of the experience with no refund.

• Upon booking confirmation, any cancellation is subject to 100% of the total fee.

• Any changes to the booking (timing, layout, number of guests, menu selection) must be made at least 48 hours in advance and are subject to availability.

• For a “No Show,” the full rate shall apply.

• Participants engage in the experience at their own risk.

• Neither Experia nor its partners shall be liable for any loss, damage, injury, or expenses arising from failure to follow safety instructions or from personal negligence.

• The partner reserves the right to refuse service or remove any participant displaying unsafe, disruptive, or inappropriate behaviour.

• For outdoor or weather-sensitive activities, operations may be delayed, rescheduled, or cancelled in the interest of safety.

• In the event of attraction-initiated cancellation due to weather or operational issues, guests may be offered an alternative date or experience (subject to partner terms).

• No refunds will be provided for partial experiences due to uncontrollable circumstances unless otherwise indicated by the partner.

• Rates include admission tickets, participation in the specified attraction/experience, and all inclusions expressly stated in the product description.

• Rates exclude transportation, meals, merchandise, and optional add-ons unless otherwise specified.

• Rates are subject to availability and may vary during peak periods, weekends, public holidays, or special event days.

• Participants must present a valid booking confirmation, ticket, e-voucher, or QR code as required by the partner attraction.

• Attraction/experience partners reserve the right to conduct bag checks, security screenings, or verification of identification.

• All participants must comply with attraction rules, safety instructions, and any additional requirements set by the partner (e.g., attire, age limits, height/weight restrictions, health advisories).

• Partners may deny entry to any participant who does not meet safety or eligibility requirements, with no refund applicable.

• Operating hours may vary and are determined by the attraction/experience partner.

• Special events, maintenance works, or venue closures may affect availability.

• Some attractions operate on strict time-slot or capacity limits; late arrivals may be denied entry.